SALES TAX

For Domestic orders KAHOOTIE CO is only required to collect sales tax for orders shipping to the state of North Carolina.  

PAYMENT METHODS

We accept Visa, Master Card, American Express and Discover.  

HOURS OF OPERATION

Our business hours are M-F 9-4pm EST.  The best way to get a hold of us is by email at info@kahootie.com.  We try our best to respond back to you within 2 business days.  If it's urgent please put URGENT in the subject and we'll do our best to prioritize your email.

RETURN POLICY

Not Happy? Then we aren't either!  We gladly accept returns on all non customized items if emailed at info@kahootie.com within 7 days of receipt of delivery. We will ask that you send the unused item back in its original packaging and along with the packing slip to the address below.  Once the item is inspected we will credit the original card the amount of the item minus any discounts and original shipping charges.  

Customized Items or Used Items? We're sorry but we do not accept returns on these items.  However we do want you to be happy and find it extremely beneficial to know what you like and do not like about our items.  Please contact us at info@kahootie.com and share with us your thoughts.  Just know we always want to go above and beyond to ensure our customers are happy with our products and service.  So give us an email and share your thoughts.

Received the Wrong Item or It's Damaged/Defective?  URGHHHH!  We try to do everything we can to make sure this does not happen but sometime it does.  First we're sorry.  Next please email us a picture of the item at info@kahootie.com within 7 days of receipt of delivery.  We will send you a shipping label to send the product back to us and get you a replacement right away.  

KAHOOTIE CO RETURNS                                                                                                                                                          

 POBOX 77371                                                                                                                                                                      

CHARLOTTE, NC. 28271

Please note that credits can take up to 14 days to appear on your original card. 

PRIVACY, SECURITY AND EMAILS

KAHOOTIE CO. takes your security and privacy very seriously.   We will never sell or distribute your email or any other personal information that is collected during the buying process or when signing up for our email list.  Occasionally from time to time we do like to inform our previous customers as well as those who sign up to be added to our email list about new product launches, special promotions, as well as ways to save on our products.  We respect your inbox and promise to keep these to a minimum.  If for any reason you wish to not receive these emails just reply back and we will take you off our distribution list. Any changes or additions to our policy will be updated on our website.  

PHOTOS, COPYRIGHT & TRADEMARKS

We love it when you share KAHOOTIE CO with others.  When using or sharing images from our site we just ask that you please credit KAHOOTIE CO. and link the image back.  This website and it's content, all product designs, concepts and layouts as well the registered trademarks It's that Kinda Day® and KAHOOTIE CO.®are owned by KAHOOTIE CO.  Any unauthorized use, copying, or reproduction might constitute as copyright or trademark infringement.  

UNAUTHORIZED KAHOOTIE CO. SELLERS / DISTRIBUTORS

In order to ensure the highest quality standards of our products we have a strict distribution policy that is enforced.  If you are a wholesaler and would like to become an authorized KAHOOTIE CO. retailer we would love to hear from you.  Visit our wholesale page for more information. Please note that we are not currently accepting any applications for sales of KAHOOTIE CO products online.